Head of Delivery

JatApp is an IT product company that creates valuable high-tech products used daily by millions worldwide.

We are looking for an experienced Head of Delivery to take ownership of coordinating and optimizing all delivery processes within our growing product company. If you have a passion for leadership, excel at fostering effective communication between teams, and strive for continuous improvement, this role is for you! 

Your responsibilities will be:

Coordination of Project Managers and Tech Leads:

• Establish and maintain an efficient communication system between PMs and TLs

• Ensure a clear understanding of business requirements by technical teams and vice versa

• Support Tech Leads in implementing technical strategies and managing change

Unification and Standardization of Delivery Processes:

• Develop and implement unified delivery standards across all teams, while preserving their autonomy

• Define and implement key performance metrics for evaluating team productivity

• Optimize development pipelines to minimize delays and cost overruns

Resource Optimization and Team Efficiency:

• Determine optimal team workloads and resource allocation

• Analyze role alignment with tasks and balance team structures

• Control cost-efficiency and manage budgets

Stakeholder Engagement:

• Ensure transparency of delivery processes for company leadership

• Prepare analytical reports and provide feedback on team performance

• Plan for company scaling and its delivery processes

Development of Project Managers and Tech Leads:

• Implement training and mentorship programs

• Develop career paths for PMs and TLs

• Prepare the team for company expansion

Key Challenges:

• Balancing standardization with process flexibility

• Effectively resolving communication challenges between PMs and TLs

• Ensuring optimal resource utilization

• Providing transparent performance metrics

• Adapting to rapid changes and scalability requirements

What you’ll need:

• More than 5 years of experience in delivery management, project management, or engineering management

• Proven experience in developing and implementing delivery standards in large teams

• Experience with mobile development

• Deep understanding of the product development lifecycle (SDLC, Agile, Lean)

• Experience in optimizing operational costs and managing team resources

• Excellent communication and trust-building skills

• Strong leadership qualities and the ability to influence strategic decisions

• Effective conflict management

• Analytical thinking and data-driven decision-making

Will be a plus:

• PMP, Agile, Scrum certifications

• Experience in building scalable delivery processes

• Experience in a product-focused IT company

Recruitment process: Interview with a recruiter - Technical interview - Final Interview - Reference Check - Offer

We offer:

• Mental and Physical Health: health care is a must, so at JatApp we will cover health insurance for you

• Benefits Cafeteria: choose what you like most — sports, food delivery, home office supplies — and we will cover your expenses under the available budget

• Knowledge sharing: in addition to internal events, you will have access to the Projector library

• Remote-First Culture: it’s up to you whether to work remotely or at our coworking space 

• Personal Equipment Policy: for sure, you will have everything you need to work efficiently

• Learning and Development Opportunities: it's a real pleasure for us to watch you learn, so we're happy to cover your learning and development costs, as well as English courses

• Community of like-minded people: at JatApp you will work in a team of like-minded people who are ready to launch a product, run a marathon, or climb Hoverla together

• Creative freedom: we encourage initiative and creative thinking, so with us, you can be yourself and have the freedom of professional expression

• Legal & Finance Support: we cooperate with the best financiers and lawyers who will be ready to help solve any of your questions upon request

• Time-off Policy: 20 vacation days per year, 5 days for sick leave without medical confirmation, unlimited sick leaves with a doctor's note, 3 personal days, and 2 days off for special events or occasions