Strong Junior System Administrator (Kyiv)

We are an IT company JATAPP, creating products that are used by millions of users from all over the world. Our portfolio already includes 20+ different products exclusively in white niches: Business, Utilities, Lifestyle, Cybersecurity, and Education. And even more to come!

We are looking for a System Administrator in Kyiv for the Tech Support department, who will strengthen the team to provide high-quality IT assistance to employees and ensure stable and uninterrupted operation of IT equipment.

Key responsibilities:

• Work with incidents of level L1
• Documenting solutions and creating a knowledge base for internal support
• Configuring, implementing and supporting MDM, ZTNA, EDR services
• Supporting and developing office and cloud infrastructure
• Keeping records of equipment, domains, subscriptions
• Responding to employee requests regarding the operation of equipment and software
• Supporting the operation of the generator, ecoflow in the office
• Working in an autonomous office in the Kyiv city centre and being ready to visit the office at least twice a week 

• 1+ year of commercial experience as a System Administrator
• Experience with office infrastructure and Mikrotik networks (TCP/IP, DHCP, DNS, VPN)
• Experience with MDM and EDR (e.g. Kandji), ZTNA, domains (registration, support, configuration)
• Understanding of Zero Trust, RBAC, ITSM, IT Asset Management (Setyl)
• Experience with: Jira, Google Workspace, Slack, Dropbox, Keeper (MacPass/KeePass), VeraCrypt, AnyDesk, TeamViewer
• English proficiency level from Intermediate+

Recruitment process: HR interview  - Technical interview - Final interview - Reference Check - Offer

We offer:

• Mental and Physical Health: health care is a must, so at JATAPP we will cover health insurance for you
• Benefits Cafeteria: choose what you like most — sports, food delivery, home office supplies — and we will cover your expenses under available budget
• Knowledge sharing: in addition to internal events, you will have access to the Projector library
• Remote-First Culture: it’s up to you whether to work remotely or at our coworking space 
• Personal Equipment Policy: for sure, you will have everything you need to work efficiently
• Learning and Development Opportunities: it's a real pleasure for us to watch you learn, so we're happy to cover your learning and development costs, as well as English courses
• Community of like-minded people: at JATAPP you will work in a team of like-minded people who are ready to launch a product, run a marathon, or climb Hoverla together
• Creative freedom: we encourage initiative and creative thinking, so with us, you can be yourself and have the freedom of professional expression
• Legal & Finance Support: we cooperate with the best financiers and lawyers who will be ready to help solve any of your questions upon request
• Time-off Policy: 20 vacation days per year, 5 days for sick leave without medical confirmation, unlimited sick leaves with a doctor's note, 3 personal days, and 2 days off for special events or occasions