Worldwide
Full-time
Operations Manager (E-commerce / Wellness)
We are an IT company JATAPP, creating products that are used by millions of users from all over the world. Our portfolio already includes 20+ different products exclusively in white niches: Business, Utilities, Lifestyle, Cybersecurity, and Education. And even more to come!
Our new wellness e-commerce project is entering an active launch and scaling phase. We are looking for an Operations Manager who will help turn validated hypotheses and early solutions into a stable, well-structured operating system and ensure efficient collaboration with manufacturing and fulfillment partners.
Key Responsibilities:
Build and optimize end-to-end operational processes (manufacturing, logistics, fulfillment)
Coordinate and manage relationships with third-party partners (factories, 3PL providers)
Implement SOPs and establish regular operational reporting
Manage and develop an Associate Manager
Prepare operational processes for scaling
What you’ll need:
2+ years of experience as an Operations Manager in product companies with physical goods (FMCG, e-commerce)
Experience with international distribution, preferably in the US market
Hands-on experience building and maintaining SOPs and operational reporting
Strong proficiency in Excel / Google Sheets (structured thinking, logic, process design)
Confident Advanced-level English (written and spoken)
Strong analytical and systems mindset with a clear understanding of cause-and-effect relationships
High level of proactivity and ownership for results
Ability to thrive in a fast-paced startup environment with minimal structure
Flexibility, adaptability, and the ability to build systems from scratch
Comfort working with ambiguity and rapid change
Strong intrinsic motivation to build a product and brand from the ground up
Will be a plus:
Experience working with manufacturers and 3PL partners
Understanding of payment operations
Background in startups or early-stage projects
Experience scaling operations after MVP or pilot launches
Experience in adjacent roles (Business Operations, Supply Chain, Ops Lead)
Why This Role:
The project already has a solid foundation: product, manufacturer, team, and clear vision
A real opportunity to build an operational system from scratch and scale it
Direct impact on the launch and growth of an international brand
A dynamic startup environment with minimal bureaucracy
Room for growth, ownership, and role expansion as the business scales
Recruitment process:
HR interview - Test Task - Technical interview - Final interview - Reference Check - Offer
We offer:
Mental and Physical Health: health care is a must, so at JATAPP we will cover health insurance for you
Benefits Cafeteria: choose what you like most — sports, food delivery, home office supplies — and we will cover your expenses under available budget
Knowledge sharing: such events are our way to grow together. We gather to discuss new trends, share our own insights, and elevate one another
Remote-First Culture: it’s up to you whether to work remotely or at our coworking space
Personal Equipment Policy: no tech troubles — you’ll get a MacBook and everything you need for comfortable and efficient work
Learning and Development Opportunities: it's a real pleasure for us to watch you learn, so we're happy to cover your learning and development costs, as well as English courses
Community of like-minded people: at JATAPP you will work in a team of like-minded people who are ready to launch a product, run a marathon, or climb Hoverla together
Creative freedom: we encourage initiative and creative thinking, so with us, you can be yourself and have the freedom of professional expression
Legal & Finance Support: we cooperate with the best financiers and lawyers who will be ready to help solve any of your questions upon request
Time-off Policy: 20 vacation days per year, 5 days for sick leave without medical confirmation, unlimited sick leaves with a doctor's note, 3 personal days, and 2 days off for special events or occasions
